Monday, December 31, 2012

ADC Continues to Invest in Business Operations

The past two years have proven to be great years of growth for ADC and it feels as though we just moved into our current headquarter location.

Our move to a larger office space was prompted by increased interest in our Fresh Item Management (FIM) software solutions.  In addition to needing more space to grow as a company, our new office provided ADC with the opportunity to upgrade our on-site scale lab, in which we conduct testing for both quality assurance and technical support.
  
“Since our move in 2010, we have made even more improvements to  our software, as well as our business operations.  We feel it is important to continually make capital investments in our infrastructure,” said Steve Loveridge, ADC’s CEO. 

In July of 2012, we installed a new phone system, which allows for easier communication among ADC on-site associates and remote associates, as well as enhanced Technical Support features, making after hours help desk calls even more seamless for customers.

In August of 2012, we installed Microsoft Visual Studio Team Foundation Server (TFS) for easier management of our source code, documentation and test cases.  

Most recently, we migrated to Microsoft Dynamics Customer Relationship Management (CRM) system for better management of our customer details and history. 

All of these improvements have been made with you, our customer, in mind.  We are always looking for ways to improve your experience with ADC and our FIM software solutions. 

We look forward to working with each of you in the New Year!

1 comment:

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